Duck with bow - Sand (Preorder - Available Mid September)

Be the first to see Maileg's new mice, friends, dolls house furniture and mouse accessories for the new season. Don't miss out on your favorites and pre-order yours now. Read below for all of the pre-order details.

A Limited Pre-order Service:

For items that we have on a confirmed order with Maileg and where Maileg have confirmed shipping dates to Shop Little Cousins. We will only accept pre-orders up the quantities of items we have confirmation for. Once we reach these levels the item will show as sold out. If you have already placed a pre-order for this item please don't worry your item has already been secured for you.

How do I place a pre-order?

If you would like to place a pre-order, simply place the items labeled "PREORDER" in your cart and checkout as normal. This in an excellent option if you would like the peace of mind that your goodies are secure and you don't need to do anything more except get excited for their arrival.

Preorders will open as soon as Maileg confirms our order and we know we have secured stock.

When will my pre-ordered Maileg items be delivered?

The new Maileg collection will be arriving with us in separate deliveries. The estimated arrival date is shown on the product page on the website. Please note, this is only an estimate. It is possible that the date may change after you have placed your order. The product may arrive later than the date originally quoted (and sometimes earlier).

Will you send items separately?

In most cases we will send your order complete. This means that if you order in-stock items in the same order as pre-order items, your in-stock items will be held for you and shipped together with your pre-order items when they arrive. If you need your in-stock items immediately please place a separate order for them.

All sale items are final sale.

We accept returns within 30 days of receipt for exchange or store credit only. Items must be unworn, unwashed, with the tags still on the item.

The following are final sale and cannot be returned or exchanged: gift cards, hair accessories, furniture, personalized items, photo props, SALE items, and custom items.

Seasonal and holiday items — Easter, Halloween, Christmas, Valentine's Day and similar holiday-focused pieces — are also final sale, so we can't take them back for a return or store credit. We are happy to swap sizes where we can: if the size you need is still available, email us and we'll sort it out. Size swaps need to be requested before the holiday itself has passed. Items must be unworn, unwashed, with the tags still on.

To initiate an exchange, a return for store credit, or a holiday size swap, please email hello@shoplittlecousins.com.

If you receive an item that is damaged or defective you need to notify customer service via email at hello@shoplittlecousins.com within 10 days of receipt to file a claim. Please provide your order number and detailed photos and/or video of the defect. We are happy to help!

Shipping:

We offer free GROUND shipping on all US orders over $75. No code needed! Local pickup is available at our Atascadero store, usually ready within 24 hours.

After an order is placed, your items will be shipped in the next 1-3 business days.

You will be responsible for any return shipping costs. You will be responsible for shipping charges if a return is exchanged. Shipping charges will not be refunded.

Please note that processing delays in transit resulting from public holidays, severe weather, or courier transit errors are beyond our control. While we will make every effort to assist in resolving these issues, we are not responsible for lost, stolen packages, or packages delayed in transit.